Members of the public will be able to exchange their ez-link cards for new cards that are CEPAS-compliant in a free one-for-one card replacement exercise starting from tomorrow.
The card replacement exercise will be conducted in stages. Replacement of cards for holders of the ez-link Adult Anonymous cards will begin on Jan 9.
This will be followed by the replacement of cards for holders of concession cards from 16 February.
The one-for-one card replacement exercise will end in September 2009, when the current EIFS fare system will be discontinued.
The card replacement exercise applies to both valid and expired adult ez-link card and valid concession cards.
Holders of co-brand credit or debit cards with an ez-link purse will be informed by their respective banks on the replacement procedure for their cards.
From Sept onwards, the old ez-link cards cannot be used for travel on public transit. However, cardholders may still get a refund on any remaining value in their old cards up to 12 years from the date the card is first encoded for use.
Card type
Period of card exchange
Venue
Adult Anonymous Card
9 Jan - 30 Sept 2009
(i) *62 Singapore Post Office branches
(ii) 42 TransitLink Ticket Offices
(iii) *Roving Centres at 13 selected Bus Interchanges
Child card
16 Feb - 30 Sept 2009
Any of the 42 TransitLink Ticket Offices.
Student and Tertiary concession cards
From 16 Feb 2009
New student/tertiary concession cards which are CEPAS-compliant will be distributed directly to students by their respective schools from February.
Details on the collection of the new card and exchange of the current concession card will be provided by the respective schools
Senior Citizen concession card
From April 2009
Cardholders will receive their new concession card and details for the exchange of their current card by mail from end March 2009.
When they get their new cards, cardholders will need to activate their new card and exchange their current card at the following venues:
(i) 42 TransitLink Ticket Offices
(ii) *Roving Centres at 13 selected Bus Interchanges
(iii) *Roving Centres at 23 selected Community Clubs
Non-MOE student and National Serviceman concession cards
From Jul 2009
New concession cards will be issued directly to cardholders by their respective institutions/ organisations.
Details on the collection of the new card and exchange of the current concession will be provided to cardholders by the respective institutions/organisations by June 2009.
*Note: Current cards with GIRO/Credit Card Auto Top-Up facility can only be exchanged at the TransitLink Ticket Offices.
For enquiries on the card replacement exercise, members of the public are encouraged to call LTA, EZ-Link and TransitLink at the following numbers:
LTA at 1800 CALL LTA (1800 225 5582)
EZ-Link at 6496 8300
Operating hours: 8am - 6pm daily except Public Holidays
TransitLink at 1800-2255-663
Operating hours: 8am - 6pm daily except Public Holidays
